Shipping Policy

Please review our shipping policy before placing your order. By placing an order, you agree to the terms below.

Processing Time

Please allow 7–10 days for all orders to be processed before shipment.

Shipping Schedule

Orders are shipped Monday through Friday. We do not operate on Saturday or Sundays. If you place an order on either of those days, your order will be processed on our next working day.

Order Accuracy

Please review your order carefully before submitting it. Be sure your product selection, shipping address, and contact information are correct at checkout.

Order Changes

All orders are final once placed and cannot be edited. This includes changes to:

Product types
Lengths or textures
Quantities
Shipping addresses
Billing or payment details

Cancellations

Because our system begins preparing orders shortly after submission, no edits, substitutions, or cancellations can be made once an order has been confirmed.

Lost or Stolen Packages

Once your order has been marked delivered by the carrier, we are no longer responsible for lost, stolen, or misplaced packages.

If your tracking shows that your package was delivered but you have not received it, please contact the delivery carrier directly to file a claim.

Tips to Help Prevent Delivery Issues

To reduce the risk of delivery problems, we recommend:

Shipping to a secure address
Using a trusted residential or business location
Selecting signature confirmation if available
Monitoring your tracking information closely