Question 1

How long does processing take?

Accepted Answer

Orders typically take 3–5 business days to process before shipping.

Question 2

When do orders ship?

Accepted Answer

Orders ship Monday through Friday. Orders placed on Saturday or Sunday  are processed on the next business day.

Question 3

Can I change or cancel my order?

Accepted Answer

No. Once an order is placed, it cannot be changed, edited, or canceled.

Question 4

Do you accept returns or exchanges

Accepted Answer

No. All sales are final. We do not accept returns or exchanges.

Question 5

What if my package says delivered but I don’t have it?

Accepted Answer

Please contact the shipping carrier directly to file a claim. Once a package is marked delivered, we are not responsible for lost or stolen packages.

Question 6

How can I contact you?

Accepted Answer

Email us at bb.stylin.hair@gmail.com or call (410) 914-8183.

FAQ